Newsletter 15

17 May 2013

Language requirements regarding information in Grenlandic

17 May 2013

Licence holders providing gambling activities in Greenland must ensure that certain information is available to players in Greenlandic.

It follows from the requirement that all information, which the operator is obliged to make available in Danish, must also be made available in Greenlandic. However, the Danish Gambling Authority has at the moment decided to make an exemption, thus only information of lasting character (unlike information that changes continuously) must be made available in Greenlandic. The information below must be translated into Greenlandic before 1 September 2013.

Land based gambling

Information that must be available in Greenlandic at the place of sale in Greenland:

  • Obsolescence: The deadline for obsolescence of the prize claim. 
  • Rules of complaint: How the player can complain to the licence holder. 
  • At the place of sale it must appear that the licence holder has a licence from and is under supervision of the Danish Gambling Authority.
  • Age limits: It must appear that individuals under age 16 are not allowed to participate in lotteries, and that individuals under age 18 are not allowed to participate in betting.
  • Responsible gambling: Information on responsible gambling and the potential harmful side effects of gambling. The information must be prepared in cooperation with a treatment centre for gambling addiction. 
  • Information on and contact information to Greenlandic treatment centres for gambling addiction.

Online gambling

Information that must be available in Greenlandic on the operator's website:

  • Obsolescence: The deadline for obsolescence of the prize claim. 
  • Rules of complaint: How the player can complain to the licence holder. 
  • On the front page of the licence holder's website it must appear that the licence holder has a licence from and is under supervision of the Danish Gambling Authority.
  • Age limits: It must appear that individuals under age 18 are not allowed to participate in online gambling. 
  • Responsible gambling: Information about responsible gambling and the potential harmful side effects of gambling. The information must be prepared in cooperation with a treatment centre for gambling addiction. 
  • Information about the Register Of Voluntarily Excluded Players (ROFUS).
  • Information about and contact information to Greenlandic treatment centres for gambling addiction.
  • It must be stated in Greenlandic that the following functions are available:
  • Self-test on gambling addiction: Communication on access to a self-test for gambling addiction. 
  • The possibility of setting payment limits: Informing players that the licence holder has a function available to players, which makes it possible to set daily, weekly and monthly payment limits. 
  • The possibility of self-exclusion: Informing players that the licence holder has a function available to players which makes it possible for the player to request a temporary or permanent exclusion from gambling.

The Tax Authority

The Tax Authority in Greenland can be of assistance in regards to preparing a list of Greenlandic treatment centres and establishment of contact to translators.

The Tax Authority: 
Imaneq 34
Postboks 1605
3900 Nuuk

Telephone: (+299) 70 65 00 / 34 65 00
Fax: (+299) 32 20 42
E-mail: tax@nanoq.gl

 

 

Acts and regulations 

Act on certain games in Greenland section 14 and 15.
Executive order on online casino section 13, subsection 2 and section 14, subsection 3. 
Executive order on online betting section 12, subsection 2 and section 13, subsection 3. 
Executive order on land-based betting section 2, subsection 2 and section 3, subsection 3.

You find some of the regulations translated into English under Legislation.

Information in Greenlandic

There is a link to this information in Greenlandic under Downloads and a link to Form 29.079 in Greenlandic under Downloads.