Sales promotion with playthrough requirements

A playthrough requirement is often seen in connection with a gambling operator’s sales promotion, such as bonus offers.

What is a playthrough requirement?

It may for example look like this:

The bonus must be turned over 10 times

or

Stake and bonus must be turned over 10 times

It means that you must play through the amount that you have received as a bonus x the playthrough requirement. 

If you deposit DKK 100 on a gambling account and receive DKK 100 in bonus, it may involve the following: If you must play through the bonus 10 times, you must turn over DKK 100 x 10 = DKK 1,000 on the gambling site before you are allowed to withdraw any winnings gained in connection with your bonus. If you must turn over both stake and bonus, you must turn over (DKK 100 + DKK 100) x 10 = DKK 2,000 before you are allowed to withdraw any winnings gained in connection with your bonus.

Rules on playthrough requirements

Pursuant to the gambling legislation, a playthrough requirement cannot exceed 10 times. 

If you have gained any winnings in connection with your bonus, you must be aware that a playthrough requirement cannot be attached to your winnings, pursuant to the gambling legislation. All games that can be used to meet the playthrough requirement must contribute 100% towards the playthrough requirement. This means that a game cannot contribute only 50% towards the playthrough requirement. 

Thus, it is important that you are aware of all the terms and conditions associated with an offer before you accept a sales promotion. 

Please note: 

If the offer requires that you make a deposit, the value of the sales promotional offer, e.g. bonus, must equal the deposit. 

Read more about the rules on sales promotion.

Playthrough calculator 

By using this playthrough calculator, you may calculate how much money you must spend to complete the requirement associated with a sales promotion with a playthrough requirement. 

Please note: 

You must choose whether playthrough requirements apply to both bonus and deposit when you use the playthrough calculator.

However, this does not always appear clearly from the offer and it may be necessary to read the specific terms and conditions that apply to the individual offer.