Newsletter 51

20 Apr 2021

Annual account 2020

All betting and/or online casino licence holders that have held a licence in the period between 1 January 2020 and 31 December 2020 must submit an annual account. 

The annual account for 2020 must again this year be completed and submitted via a questionnaire. The questionnaire must be completed in one session. Therefore, we recommend that you have ready all relevant information listed below before you begin the questionnaire. Before you can complete the questionnaire, you will receive a link with a corresponding password.

Licence holders, for whom 2020 was the first year of providing gambling products, are not required to submit an annual account. Instead, a report on the first year of providing gambling products must be submitted no later than 14 months after the licence has been used for the first time. 

A renewal of a licence is considered a new licence. This means that all terms and conditions that apply to the first year of providing gambling products must be fulfilled again, including the requirement of a report one year after the licence has been used for the first time, cf. section 43(1) of the Act on Gambling. 

The annual account must be in the Danish Gambling Authority’s possession no later than 31 May 2021

What must be included in the annual account? 

The annual account must include: the company’s key financial data and an account of how the licence holder has complied with the requirements of the law. The account should only concern the offering of gambling services and products in the Danish market in 2020 unless otherwise stated below. 

If you hold a licence to provide gambling products in Greenland, the annual account must also cover the provision of gambling products in this area. This means that all data must include Greenland, also in the cases that additionally request data on your provision in Greenland specifically. 

The Danish Gambling Authority’s use of the annual accounts If you fail to prepare and send your annual account, it is considered a gross violation of the Gambling Act and may cause us to withdraw your licence under section 44(1)(1) of the Gambling Act. 

The annual accounts are thoroughly reviewed by the Danish Gambling Authority for supervisory purposes. 

Confidentiality 

The Danish Gambling Authority is subject to a special duty of confidentiality under section 17(1)(1) of the Tax Administration Act. This means that the Danish Gambling Authority does not disclose any information or data, which may be assigned to a specific natural or legal person, and which concerns the person’s financial, business or personal circumstances.

Instructions for Survey

The purpose of this survey is to collect all information regarding the annual account 2020. 

IMPORTANT: The survey must be completed in one session 
All questions must be answered. In case the answer is “none”, please enter 0. It is possible to move back and forth in the survey.

All amounts of money must be stated in Danish kroner (DKK). Foreign currencies must be converted according to the rate of exchange from the central bank of Denmark (Danmarks Nationalbank). 

Numbers must be stated in whole numbers without decimals and without thousands separators. 
Example: DKK 1,458.4 must be stated as DKK 1458. 

NB: If your licence only applies to online casino, betting or land-based betting, the survey will skip the sections that are irrelevant to you. This is not an error. 

Questions in the annual account 2020

Information about the licence holder:

Licence holder         _________________
Contant person for the annual account     _________________
E-mail address of contact person     _________________
Telephone number of contact person     _________________

Do you have a licence to provide online casino?

□ Yes
□ No

Do you have a licence to provide betting?

□ Yes
□ No

Do you offer land-based betting?

□ Yes
□ No

Do you exclusively offer land-based betting?

□ Yes
□ No

Do you offer gambling services and products in Greenland? 

□ Yes
□ No

1. Statistics – Online casino 

1.1. State the number of registered players who have created an account in 2020 according to age and sex: 

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years         _________________
66-75 years         _________________
76 + years        _________________

1.2. State the total number of registered active players in 2020 according to age and sex: 

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

2. Statistics – Betting 

2.1. State the number of registered players who have created an account in 2020 according to age and sex:

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years         _________________
66-75 years         _________________
76 + years        _________________

2.2. State the total number of registered active players in 2020 according to age and sex: 

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

3. Statistics – Greenland

3.1. State the number of registered players in Greenland who have created an account in 2020 according to age and sex: 

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years         _________________
66-75 years         _________________
76 + years        _________________

3.2. State the total number of registered active players in 2020 in Greenland according to age and sex: 

Men:
18-25 years        _________________            
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________


Women:
18-25 years         _________________
26-35 years        _________________
36-45 years        _________________
46-55 years        _________________
56-65 years        _________________
66-75 years        _________________
76 + years        _________________

4. Key financial data – Online casino

4.1. Key financial data - Revenue

All amount of money must be stated in Danish kroner (DKK).

If you have a licence to offer both online casino and betting and there are key financial data that you do not split up between the two markets, please state an estimate for each market. 

Deposits             _________________
Deposits are the total amount of money players have deposited to their accounts. 

Stakes             _________________
Stakes are defined as the sum of the stakes placed in games. Bonuses are included in stakes. Stakes from commission games must not be included. 

Winnings             _________________
Winnings are the total amount of money that players have won in games. Winnings from commission games must not be included. 

Commission             _________________
Commission is typically a percentage of the stake that players pay to the licence holder to participate in a game where they play against other players, for example poker and bingo. 

Dutiable gross gaming revenue (GGR)     _________________
Gross gaming revenue is defined as stakes minus winnings plus commission. 

Financial revenue         _________________
Financial revenue concerns the licence holder’s financial activities and include e.g. interest income, exchange rate differences and profit from bonds and stocks. 

Other revenues         _________________
Other revenues concern all other sources of income not covered by the above categories. 

4.1.1. Key financial data - Revenue

Please, describe the other revenues.

4.2. Key financial data – gross gaming revenue (GGR) in Greenland

State the gross gaming revenue from online casino offered in Greenland. If you cannot state a precise figure, please state a qualified estimate. 

The amount must be stated in Danish kroner (DKK).

Gross gaming revenue in Greenland ________________

4.3 Key financial data - Expenses

All amounts of money must be stated in Danish kroner (DKK).

If you have a licence to offer both online casino and betting and there are key financial data that you do not split up between the two markets, please state an estimate for each market. 

Payouts            _________________
Payouts are the total amount of money that players have withdrawn from their accounts via different payout solutions such as bank transfers, credit cards etc.

Gaming tax             _________________

Annual fee to the Danish Gambling Authority ________________

Staff charges             _________________
Staff charges are all expenses connected to hiring of staff such as salary, pension, insurances, education and courses. 

Financial costs         _________________
Financial costs concern the licence holder’s financial activities and includes e.g. interest expenses and loss from bonds and stocks. 

Write-offs and depreciations         _________________
Write-offs and depreciations are decreases of the value of the business’s assets.

Additional costs (including 
marketing expenses but excluding bonus)     _________________
Additional costs concerning all other sources off expenses, including marketing expenses. 

Taxes paid on net profits for the year    _________________

Net profit for the year (after tax)    _________________

Equity            _________________

4.4 Key financial data – expectations to gross gaming revenue

All amount of money must be stated in Danish kroner (DKK).

What are your expectations to GGR for online casino in 2021 and 2022?

Expected gross gaming revenue in 2021 ___________________
Expected gross gaming revenue in 2022 ___________________

5. Key financial data – Betting

5.1. Key financial data - Revenue

All amount of money must be stated in Danish kroner (DKK).

If you have a licence to offer both online casino and betting and there are key financial data that you do not split up between the two markets, please state an estimate for each market. 

Deposits             _________________
Deposits are the total amount of money players have deposited to their accounts. 

Stakes             _________________
Stakes are defined as the sum of the stakes placed in games. Bonuses are included in stakes. Stakes from commission games must not be included. 

Winnings             _________________
Winnings are the total amount of money that players have won in games. Winnings from commission games must not be included. 

Commission             _________________
Commission is typically a percentage of the stake that players pay to the licence holder to participate in a game where they play against other players, Commission is typically charged by licence holders who offer betting exchanges.

Dutiable gross gaming revenue (GGR)     _________________
Gross gaming revenue is defined as stakes minus winnings plus commission.

Financial revenue         _________________
Financial revenue concerns the licence holder’s financial activities and include e.g. interest income, exchange rate differences and profit from bonds and stocks. 

Other revenues         _________________
Other revenues concern all other sources of income not covered by the above categories. 

5.1.1. Key financial data - Revenue

Please, describe the other revenues.

5.2. Key financial data – gross gaming revenue (GGR) in Greenland

State the gross gaming revenue from betting offered in Greenland. If you cannot state a precise figure, please state a qualified estimate. 

The amount must be stated in Danish kroner (DKK).

Gross gaming revenue in Greenland ________________

5.3. Key financial data - Expenses

All amounts of money must be stated in Danish kroner (DKK).

If you have a licence to offer both online casino and betting and there are key financial data that you do not split up between the two markets, please state an estimate for each market. 

Payouts            _________________
Payouts are the total amount of money that players have withdrawn from their accounts via different payout solutions such as bank transfers, credit cards etc.

Gaming tax             _________________

Special contribution to the horse racing sport     _________________

Annual fee to the Danish Gambling Authority _________________

Staff charges             _________________

Staff charges are all expenses connected to hiring of staff such as salary, pension, insurances, education and courses. 

Financial costs         _________________
Financial costs concern the licence holder’s financial activities and includes e.g. interest expenses and loss from bonds and stocks. 

Write-offs and depreciations         _________________
Write-offs and depreciations are decreases of the value of the business’s assets.

Additional costs (including marketing 
expenses but excluding bonus)     _________________
Additional costs concerning all other sources off expenses, including marketing expenses. 

Taxes paid on net profits for the year    _________________

Net profit for the year (after tax)     _________________

Equity         _________________

5.4 Key financial data – expectations to gross gaming revenue

All amount of money must be stated in Danish kroner (DKK).

What are your expectations to GGR for online casino in 2021 and 2022?

Expected gross gaming revenue in 2021 ___________________
Expected gross gaming revenue in 2022 ___________________

5.5. Key financial data – sales channels 

All amount of money must be stated in Danish kroner (DKK).

What are your stakes and winnings in the various sales channels in 2020?

Online includes both computers and mobile phones.

Online stakes ________________
Online winnings ________________
Land-based stakes _________________
Land-based winnings ________________

6. Marketing – Online casino 

6.1. Marketing – Media

Enter marketing costs stated in Danish kroner (DKK) for the Danish market on the following media:

TV                _________________
Cinema                 _________________
Printed media                 _________________
Radio                 _________________
Internet: Adwords             _________________
Internet: Banner advertisement on third party websites     _________________
Internet: Social media            _________________
Internet: Affiliates            _________________
Own website                 _________________
E-mail                 _________________
SMS                 _________________
Sponsorships                _________________
Other                _________________

6.1.1. Marketing – Affiliates 

Which affiliates do you use? 

6.1.2. Marketing – Other 

State what is covered by “Other” 

6.2. Marketing – TV channels

State how much is spent on TV-marketing on the following TV channels stated in Danish kroner (DKK). 

TV 2                 _________________    
Discovery Networks Denmark (e.g. Kanal 4, 5, 6, 7 og 9)    _________________
Viasat (e.g. TV 3, 3+, 3 puls, 3 sport)        _________________
Other                 _________________

6.2.1. Marketing – Other TV channels 

Please state other TV channels. 

6.3. Marketing – Social media

State how much is spent on social media marketing on the following social media stated in Danish kroner (DKK). 

Youtube             _________________
Instagram             _________________
Facebook             _________________
Twitter             _________________
Influencers. By influencers we means persons 
who advertise via social media.        _________________
Other social media        _________________

6.3.1 Marketing – Influencers

Which influencers do you use? 

6.3.2 Marketing – Other social media

Please state the other social media used.  

7. Marketing – Betting

7.1. Marketing – Media

Enter marketing costs stated in Danish kroner (DKK) for the Danish market on the following media:

TV                _________________
Cinema                 _________________
Printed media                 _________________
Radio                 _________________
Internet: Adwords             _________________
Internet: Banner advertisement on third party websites     _________________
Internet: Social media            _________________
Internet: Affiliates            _________________
Own website                 _________________
E-mail                 _________________
SMS                 _________________
Sponsorships                _________________        
Other                _________________

7.1.1. Marketing – Affiliates 

Which affiliates do you use? 

7.1.2. Marketing – Other 

State what is covered by “Other” 

7.2. Marketing – TV channels

State how much is spent on TV-marketing on the following TV channels stated in Danish kroner (DKK). 

TV 2                 _________________    
Discovery Networks Denmark (e.g. Kanal 4, 5, 6, 7 og 9)    _________________
Viasat (e.g. TV 3, 3+, 3 puls, 3 sport)        _________________
Other                 _________________

7.2.1. Marketing – Other TV channels 

Please state other TV channels. 

7.3. Marketing – Social media

State how much is spent on social media marketing on the following social media stated in Danish kroner (DKK). 

Youtube             _________________
Instagram             _________________
Facebook             _________________
Twitter             _________________
Influencers. By influencers we means persons 
who advertise via social media.        _________________
Other social media        _________________

7.3.1. Marketing – Influencers

Which influencer(s) do you use? 

7.3.2. Marketing – Other social media

Please state the other social media used.  

8. Sales promotion

8.1. Which types of sales promotion do you use, which is not a traditional bonus? For example competitions or draws. 

8.2. Bonus – Welcome bonus 

State how many new players that have accepted a bonus that has only been offered to new players in 2020. 

Number of players         _________________
Value of bonus accepted (DKK)    _________________

8.3. Bonus – Welcome bonus  

State how many of the bonuses that have been accepted by new players in 2020 (as stated in 8.2) that have been played through. 

Number of bonuses         _________________
Value of the bonus played through (DKK)    _________________

8.4. Bonus – Existing customers  

State how many players that have accepted a bonus, which has been offered to existing customers in 2020. 

Number of players         _________________    
Value of bonuses accepted (DKK)     _________________

8.5. Bonus – Existing customers 

State how many of the bonuses that has been accepted by existing customers in 2020 (as stated in 8.4) that have been played through.   

By number of bonuses is meant the bonuses where players have met all terms and conditions of the bonus and thereby had access to any winnings won. By value of bonuses played through is meant the amount of money that players have gained access to by fulfilling the bonus terms and conditions.  

Number of bonuses         _________________    
Value of bonuses played through     _________________

8.6. Bonus – Free spins 

State the value and number of payouts of winnings in 2020 where the winnings come from a free spin.

When stating the value of the payout of winnings, you must deduct the value of free spins. 

The value of payouts of winnings (DKK)         _________________    
Number of payouts of winnings         _________________

9. Sales promotion – Betting

9.1 Which types of sales promotion do you use, which is not a traditional bonus? For example competitions or draws.

9.2. Bonus – Welcome bonus 

State how many new players that have accepted a bonus that has only been offered to new players in 2020. 

Number of players         _________________
Value of bonus accepted (DKK)    _________________

9.3. Bonus – Welcome bonus  

State how many of the bonuses that have been accepted by new players in 2020 (as stated in 9.2) that have been played through. 

By number of bonuses is meant the bonuses where players have met all terms and conditions of the bonus and thereby had access to any winnings won. By value of bonuses played through is meant the amount of money that players have gained access to by fulfilling the bonus terms and conditions.  

Number of bonuses         _________________
Value of the bonus played through (DKK)    _________________
 
9.4. Bonus – Existing customers  

State how many players that have accepted a bonus, which has been offered to existing customers in 2020. 

Number of players        _________________    
Value of bonuses accepted (DKK)    _________________

9.5. Bonus – Existing customers 

State how many of the bonuses that has been accepted by existing customers in 2020 (as stated in 9.4) that have been played through.   

By number of bonuses is meant the bonuses where players have met all terms and conditions of the bonus and thereby had access to any winnings won. By value of bonuses played through is meant the amount of money that players have gained access to by fulfilling the bonus terms and conditions.  

Number of bonuses         _________________    
Value of bonuses played through     _________________

9.6. Bonus – Free bets 

State the value and number of payouts of winnings in 2020 where the winnings come from a free bet.

When stating the value of the payout of winnings, you must deduct the value of free bets. 

The value of payouts of winnings (DKK)         _________________    
Number of payouts of winnings         _________________

9.7. Bonus – Risk free game 

State the total amount of reimbursements in DKK in 2020, where you have reimbursed the players stake, when a bet is lost (risk-free game). Please state this for each quarter of the year by number of reimbursements and in Danish kroner (DKK). 

DKK         _________________    
Number         _________________

10. Limitation of player accounts

Do you limit accounts?

By “limitation” is meant placing limits on stakes from certain players or limiting the amount of money that certain players can win. Limitation does not cover deposit limits selected by the player himself. 

□ Yes
□ No

11. Complaints

A complaint is defined as a player’s disagreement with a licence holder’s handling of a case or the result hereof, or if the player has used the word “complaint” in the enquiry/request. 

11.1. State the number of complaints received from players         _________________

11.2. Number of enquires received, in which the word “complain(t)” is used             _________________

11.3. State the average casework time of a complaint        _________________

11.4. State the number of complaints, where the casework time has exceeded 14 days. The casework time is calculated from the day, when the complaint is received to the day, when the complainant receives a final answer.                _________________

12. Responsible gambling 

12.1. Training

How many employees have you trained with a view to preventing 
problem gambling and compulsive gambling?            _________________

12.2. Self-test

12.2.1. Which type of self-test for compulsive gambling do you use?

12.3. High rollers/VIP customers

12.3.1. Do you use VIP players/high roller customers?

□ Yes
□ No

12.4 Young people under the age of 18 – online 

12.4.1. Do you have procedures in place to ensure that young people under 18 cannot gamble online? 

□ Yes
□ No

12.4.1.1. State which procedures you have in place. 

12.5. Deposit limit 

Number of registered players who have set a deposit limit in 2020: 
Daily          _________________

Weekly         _________________

Monthly          _________________

12.5.1. State the median, the 90th and the 99th percentile of deposit limits set in 2020. 

The median is the middle value of the deposit limits set. It is the same as the 50th percentile. 

The definition of percentile (exemplified by the 99th percentile): The 99th percentile is the value of the deposit limits set where 99 percent of the deposit limits are below the value. 

Percentiles can typically be looked up in data programmes such as Excel. 

12.6. Self-exclusion 

Number of players who have chosen a cool-off period or temporary exclusion at the licence holder:

24 hours             _________________
30 days            _________________
More than 30 days        _________________
Permanent self-exclusion        _________________
Other            _________________

12.6.1. Self-exclusion – Other 

State what is covered by “other”.

12.7. Marketing for self-excluded players 

Have you taken any measures to ensure that you do not send marketing material to players who have self-excluded from gambling on your site?

□ Yes
□ No

12.7.1. Elaborate on how it is ensured that marketing material is not sent to players who have self-excludedfrom your site. 

12.8. Land-based betting

12.8.1. Have you taken any measures to ensure that land-based betting products are not sold to persons under 18? 

□ Yes
□ No

12.8.1.1. State the measures applied. 

12.9. Have you, in the period between 1 January 2020 and 31 December 2020, found that land-based betting products have been sold to persons under 18? 

□ Yes
□ No

12.10. In how many cases have you found that land-based betting products have been sold to persons under 18? 

Number     _________________

12.11. Do you have a procedure in place in case that land-based betting products are sold to persons under 18? 

□ Yes
□ No

12.11.1. Account for the contents of the procedure 

13. Money laundering 

You must answer the following questions for the use of the Danish Gambling Authority’s risk assessment of the businesses covered by the Anti-Money Laundering Act. The information is requested on the basis of section 65(2) of the Anti-Money Laundering Act. 

13.1. section 10 of the AML Act states that after a player creates an account, you must continuously ensure that the identity documentation of the players are correct and sufficient. When do you ensure this? □Intervals 

□ When the players gambling behaviour changes
□ When the player reaches a certain limit for withdrawal of winnings
□ The player himself must make you aware that his circumstances have changed

13.1.1. If you selected intervals, state the time set interval:

13.2. State what may cause an investigation of where the players funds originate from.

□ The players general gambling spend exceeds a set threshold value
□ The players specific gambling spend in a game exceeds a set threshold value 
□ The player makes gambling choices where the risk does not match up to a potential prize
□ The player changes his deposit and withdrawal methods several times 
□ The players behaviour is suspicious 
□ Other 

13.2.1. State the threshold value, if the player’s general gambling spend exceeds a set threshold value.
13.2.2. State the threshold value, of the player’s specific gambling spend exceeds a set threshold value. 
13.2.3. If you have selected “other”, please state the interval 

13.3 Do you use third party assistance to apply customer due diligence measures, cf. section 22 of the Anti-Money Laundering Act? 

□ Yes
□ No

13.3.1. If yes, who and where does the third party reside?

13.4. Can you have copies of identification documents, data and documentation for the players handed over from the third party stated under 13.3.1?

□ Yes
□ No

13.4.1. If yes, please state the exact phrasing of the condition in the contract between you and the third party, which regulates the disclosure of information and data. 

13.5. Is there another company within the group who applies customer due diligence measures, cf. section 23 of the Anti-Money Laundering Act? 

□ Yes
□ No

13.6. Have you, based on section 24 of the Anti-Money Laundering Act, outsourced tasks that you are obligated to carry out pursuant to the Anti-Money Laundering Act?

□ Yes
□ No

13.6.1. If yes, to whom and where does the third party reside?
13.6.2. State which tasks you have outsourced.

13.7. Do you allow a player to create a temporary account, cf. section 6 of the Executive Order on online betting and the Executive Order on online casino? 

□ Yes
□ No

13.8. Please, tick the payment options you offer in connection with payment of deposits for online gambling. 

□ Credit card  
□ Betalingsoverførsler 
□ Prepaid credit cards  
□ MobilePay
□ E-wallets 
□ Other

13.8.1 If other payment options, state the options. 

13.9. Please, tick the payment options you offer in connection with withdrawals from online gambling. 

□ Credit cards 
□ Betalingsoverførsler 
□ Prepaid credit cards 
□ NemKonto 
□ MobilePay
□ E-wallets 
□ Other

13.9.1. If other payment options, state the options. 
13.9.2. Does the payout take place in a “closed circuit” or does the player have the option to freely select, which payout method to use? 

□ Closed circuit, if possible 
□ The player is free to choose any payout option
□ We decide which payout option that must be used  

13.9.2.1. If you have chosen the last option, describe in general how a payout method is selected. 

13.10. State how the chosen deposit and payout methods under 13.8 and 13.9 have been risk assessed. 

13.10.1. Are there cases where you reject a player’s deposit method that otherwise appears from your list of approved payment methods in 13.8?

□ Yes 
□ No

13.10.1.1. If yes, state when

13.11 Please, tick the payment options you offer in connection with payment of deposits for land-based gambling. 

□ Credit cards 
□ Betalingsoverførsler 
□ Vouchers 
□ Prepaid credit cards 
□ Cash
□ Other 

13.12.1 If others payment options, state the options.

13.12. Please, tick the payment options you offer in connection with withdrawals from land-based gambling.

□ Credit cards 
□ Betalingsoverførsler 
□ Vouchers 

□ Cash 
□ ”Spilkort” (Gambling cards) with transfer to bank account 
□ Other 

13.12.1. If others payment options, state the options.

13.13. State the number of customer relations in 2020 that you have categorized as high-risk customers.  

Number:         ________________

13.14 State the number of accounts in 2020 connected to a politically exposed person, a family member of a politically exposed person or a close associate of a politically exposed person.  

Number:         ________________

13.15 State the number of successful deposits and withdrawals (total number of transactions) in 2020. 

Total number of transactions:         ________________

13.16 State the number of notifications sent to the Anti-Money Laundering Secretariat in 2020. 

Number:         ________________

13.17 State the number of active players in 2020, who are connected to previous notification to the Anti-Money Laundering Secretariat. 

Number:         ________________

13.18 State the number of business relations that have been closed in 2020 based on a suspicion of money laundering or financing of terrorism. 

Number:     ________________

13.19 State the number and reason(s) if your group has been subject of anti-money laundering sanctions in other jurisdictions in 2020. 

Number of orders issued to the group:        ________________

Reason(s) for orders issued to the group:        


Number of actions brought against the group:    ________________

Reason(s) for actions brought against the group:    


Number of court rulings against the group:         ________________

Reason(s) for court rulings against the group:        


State, if other sanctions:            


13.20 State the total number of administrative decisions received by the group in 2020.

Number of administrative decisions in the group:    ________________

13.21. Does your whistleblower scheme ensure 100 percent anonymity? 

□ Yes  
□ No
□ We do not have a whistleblower scheme

13.21.1. If yes, describe how the anonymity is ensured.  

14. Money Laundering – Greenland

Questions 14.1 and 14.2 cover the compliance with the decree on the entry into force of the Act on preventive measures against money laundering and financing of terrorism (the Anti-Money Laundering Act) for Greenland. The questions are asked based on section 65(2) of the decree. 

14.1 Section 7 of the decree on the entry into force of the Act on preventive measures against money laundering and financing of terrorism states that you must have a in place a risk assessment for your provision of gambling services and products in Greenland. 

State if and how your risk assessment differs from your risk assessment for provision of gambling services and products in Denmark cf. section 7 of the Anti-Money Laundering Act. 

14.2 Section 26 of the decree on the entry into force of the Act on preventive measures against money laundering and financing of terrorism states that you must report to the Anti-Money Laundering Secretariat of transactions or enquiries that raise suspicion that the transaction or enquiry has been or is connected to money laundering or financing of terrorism. 

State how the reports from gambling in Greenland are divided between the two categories: 
STR (Suspicious transaction report)    ________________
SAR (Suspicious activity report)    ________________

15. Set-off free account 

15.1 State the average deposits on the 1 percent of accounts with the largest amount of money on the 31st of December 2020. 

State amount        ________________

15.2 State the deposits on the set-off free account on the 31st of December 2020. 

State amount         ________________

16. Inactive accounts  

16.1 State the number of inactive accounts on the 31st of December 2020.  

By an “inactive account” is meant an account that has not been any gambling activities within the reference period from 1 January 2020 to 31 December 2020. 

Number of inactive accounts     ________________

16.1.1 Deposits on the total number of inactive accounts on the 31st of December 2020. 

Amount of money     ________________

17. Account on how you have complied with the requirements of the law

Please provide information about the company’s main activities and developments hereof, as well as a description of significant factors that have or are expected to impact the company. 


If you are part of a group, it must be described which uncertainty factors that fall on you and the group respectively.


State the main events, such as campaigns, changes to the provision of gambling products or gambling platforms, as well as other significant initiatives etc. 


What are your expectations for 2021?

18. Contact persons  

State the contact persons that must appear from the Danish Gambling Authority’s internal systems. If there are changes to contact persons with an area of responsibility, please note that you must complete and submit form no. 2-07. 

The company’s contact person/e-mail/tel. no.         ________________
Legal contact person/e-mail/tel. no.              ________________
Technical contact person/e-mail/tel. no.              ________________
The person responsible for gambling software 
and the operation of games/e-mail/tel. no.             ________________
The person responsible for finance/e-mail/tel. no.         ________________
The person responsible for monitoring anti-money laundering of proceeds
and combat of terrorism financing/e-mail/tel. no.          ________________
The person responsible for system changes/e-mail/tel. no.          ________________
The person responsible for IT security/e-mail/tel. no.          ________________

Thank you for completing the annual account 2020

The completed annual account will be sent to the e-mail stated in the beginning of the annual account as soon as possible and no later than five working days. It will be sent via digital post or BlueWhale.